Vital Nutrition Plus Cookware has been manufactured to the highest standards. Each stainless steel part is unconditionally warranted against defect in material and workmanship for the purchaser’s lifetime and is transferable once. To transfer the warranty simply send a copy of the original purchase documents and the new owner’s name and address to Vital Nutrition’s address below.
If a stainless steel part rusts, warps, chips, cracks, bends, melts, or breaks, this is considered defective. Simply contact customer service to obtain a Return Authorization # (RA#) and ship the piece postage prepaid and we will repair or replace the item with an equivalent item at no charge.
This warranty does not cover damage caused by misuse or alterations to the product. If destroyed by fire, flood, storm, earthquake, other acts of God, misuse, commercial application, neglect, accident, or altered in any such way that its performance is affected, it will be replaced for half of the current retail purchase price plus shipping and handling. If a phenolic part (handle or knob) breaks or no longer functions, Vital Nutrition will make a replacement without inquiry as to cause provided the purchaser pay a nominal fee for such phenolic parts. This warranty gives you specific rights. You may also have other rights which may vary from state to state.
If service becomes necessary, head to our Contact Us page.